PR and politics – spin or a whole new comms world?

Remember Alistair Campbell? He was certainly the most talked about press secretary any prime minister had employed when he served as the ‘second most powerful person in Britain’ during Tony Blair’s reign at Number 10.


Do we have what it takes to make Antiques Roadshow?

Paul Atterbury, of Antiques Roadshow fame, spoke on ‘The Power of the Poster’ at Worthing Library in early November and left me with greater knowledge of the history of brands as well as questions about the future and sustainability of our communications activities.


The death of customer service

Customer service is the topic of this blog, or rather the lack of it. We’ve been working with ‘retail guru’ Angi Egan – a coach who goes into businesses large and small and shows them how to give their customers more while improving their business.


Next steps in social media

So you’ve decided to take the plunge into social media. You know what you want to say, to whom and to what effect – but how do you start? And how do you know people will listen or even care?


How do you evaluate the black arts?

I’d like to share with you how I spent my free time in December and over the Christmas break. While I did spend some fantastic time with friends and family, the majority of my time was spent researching and writing essays for the CIPR Diploma.